Xml file error outlook

If same issue persist, kindly provide us screenshot for the issue and web logs. For your privacy, we will send you private message for collecting it. Hi, I am using my personal laptop for business whilst working from home. Any Ideas? Thanks, Mark. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Suggest you to kindly check your Outlook is updated with latest version or not. You can also provide us your Outlook version details, so we can help to check version updates details. If it works in Safe Mode, then the is likely to be a conflicting or corrupt add-in.

All you need to know is the location of your stored Outlook PST data. Now you can remove your Outlook account and configure the account once again. And now you can import the resultant PST file data in the Outlook account and access your email messages. Now see the further sections of the blog to know more in detail about the issue: Cannot start Microsoft Outlook invalid XML, the view cannot be loaded issue in Windows. Cannot open the Outlook window. Note: To make sure the condition, check whether XML file size is 0.

And this result in inaccessibility of your Outlook data. Depending on the version of your Microsoft Outlook account, the error message regarding the Invalid XML error in Outlook — issue can vary. Once you start MS Outlook account, you can see the Navigation Pane on the left side with an active profile, Top folder and other items like Contacts, Calendar, etc. The settings and arrangements that you made here will be stored in someplace as an XML file which will name as profilename.

Depending on the Windows version, the default location of the XML file will be different. Follow the steps given below to clear and regenerate the navigation pane settings file when you get the Invalid XML error message.

It displays active profile, top folder and a wide range of folders inclusive of items such as contacts, notes, calendars. All the settings you have applied here must be saved at some location. One can easily find this location at a default path. It totally depends on the Windows Operating System which are you currently running. The settings file located here will be named as: profilename.